Managing marketing funds, whether they are MDF or OPEX, can be a real challenge. Cumbersome proof-of-performance (PoP) reviews, reimbursement processes, and administrative overhead discourage partner participation and lead to significant underutilization of available funds.
By partnering with The Channel Company, AWS was able to eliminate roadblocks and scale partner-led marketing within AWS's Global Marketplace Program. TCC’s Concierge Service streamlined every step, from marketing plan reviews to reimbursement processing, and provided strategic insights through detailed reporting.
Impact Over Three Years:
$708K → $4.65M
in MDF payments processed
(4x+ growth) within a single project
379 MDF claims
processed in 2022
(+385% since 2020)
+117% YoY growth
in 2022 MDF utilization
Beyond Admin: Real Business Outcomes
With Concierge support, AWS didn’t just fix processes; they empowered partners,
scaled faster, and hit critical marketing KPIs.